Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services and visit our website.
What This Covers
This privacy policy covers how we handle your personal information, including what we collect, how we use it, your rights regarding your data, and how we protect your privacy.
Privacy Policy
Overview of how we handle your information
This Privacy Policy document contains types of information that is collected and recorded by Coin & Currency Club (hereinafter referred to as "Company", "company", "we", "us", "our") and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Coin & Currency Club. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
Your agreement to our privacy practices
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
What personal data we gather and why
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Depending on how you interact with us, we may collect the following categories of customer data:
- Contact and account information: Your name, email address, phone number, shipping and billing address, and other details you provide when you contact us or create an account.
- Order and subscription information: Your purchase history, subscription details, products ordered, shipping information, and related customer service records.
- Communication and consent information: Your preferences, email and mobile marketing opt-in or opt-out status, and text messaging consent when you choose to receive messages from us.
- Device and browsing information: Your IP address, browser type, device information, pages viewed, referring and exit pages, and interactions with our website, including information collected through cookies and similar technologies.
How we use your information
The ways we utilize your personal data
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Process and fulfill orders and subscriptions, including payment, shipping, delivery, and customer support
- Send transactional communications such as order confirmations, shipping and delivery updates, account notices, and service messages
- Send marketing emails or text messages when you have requested or consented to receive them, and honor your communication preferences and opt-outs
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Text Messaging Privacy
How we use and protect mobile information and SMS consent
For customers in the United States, when you provide a mobile number and opt in to receive text messages from Coin & Currency Club, we may use your mobile number to send messages you request or that support your orders and account, including order confirmations, shipping and delivery updates, service notices, and—when separately authorized—marketing or promotional texts.
Coin & Currency Club's website uses cookies and similar technologies, including tools that support our shopping cart, to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message, where you have provided the required consent.
We may share phone numbers with service providers that assist with order fulfillment, shipping, customer support, or other services you request, but only for those business purposes and not for their own marketing. We do not sell or rent phone numbers.
We will not share your mobile information or opt-in consent with third parties or affiliates for marketing or promotional purposes. All other categories, such as text messaging originator opt-in data and consent, will not be shared with third parties.
We use your mobile information and messaging preferences to deliver the messages you request, manage your subscription to text messages, and honor your opt-out requests. You may stop receiving marketing texts by following the instructions in a message or contacting us.
Mobile Terms of Service
Message types, frequency, carrier fees, and opt-in and opt-out guidelines
By opting in to receive text messages from Coin & Currency Club, you agree to these Mobile Terms of Service. The program is available to customers in the United States at the mobile number you provide.
Message types: Depending on your relationship with us and your preferences, messages may include order confirmations, shipping and delivery updates, cart reminder messages, account or service notices, customer care messages, and marketing or promotional messages about products, offers, and subscription news.
Message frequency: Message frequency varies based on your orders, account activity, requested support, and promotional activity. You may receive recurring messages, but the number of messages is not fixed.
Carrier fees: Message and data rates may apply. Your carrier's standard messaging and data charges may apply to each text message, and you are responsible for any applicable fees. Carriers are not liable for delayed or undelivered messages.
Opting in: You may opt in by providing your mobile number and affirmatively selecting or confirming SMS consent where offered. Consent is not required as a condition of purchasing goods or services. By opting in, you confirm that you are the account holder or have authorization to use the mobile number.
Opting out: Reply STOP to any marketing message to stop receiving marketing texts. You may also contact us at support@coinandcurrencyclub.com to update your preferences. After you opt out, you may receive one final confirmation message, and you may continue to receive essential transactional messages related to an active order or account. To resume marketing texts, follow a new opt-in prompt.
Help: Reply HELP to a message for assistance, or contact us at support@coinandcurrencyclub.com with questions about the text messaging program.
Log Files
Information automatically collected by our servers
Coin & Currency Club follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
Third-party advertising and their privacy practices
You may consult this list to find the Privacy Policy for each of the advertising partners of Coin & Currency Club.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Coin & Currency Club, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Coin & Currency Club has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Other websites and services privacy policies
Coin & Currency Club's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Any data sharing or disclosure described in this policy excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Verified Member Content
Content created in partnership with verified members
Coin & Currency Club partners with verified members to create authentic content featured on our website. This includes, but is not limited to, video testimonials, reviews, photographs, and written feedback shared by our community members.
All content labeled or identified as "Verified Member" content is created in partnership with real members of our community. By submitting content through our member spotlight program or other partnership initiatives, members grant Coin & Currency Club a non-exclusive, royalty-free license to use, display, reproduce, and distribute their content across our website, marketing materials, and social media channels.
We take reasonable steps to verify the authenticity of member-submitted content and the identity of contributing members. However, the views and opinions expressed in member content are those of the individual members and do not necessarily reflect the official policy or position of Coin & Currency Club.
If you are a verified member and wish to update, modify, or remove your content from our platforms, please contact us at support@coinandcurrencyclub.com.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Your rights under California Consumer Privacy Act
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
Your rights under General Data Protection Regulation
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Protection of children's privacy online
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Coin & Currency Club does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Updated 8/22
