Frequently Asked Questions

Each month you'll get a World Currency Explorer's Pack containing: foreign coins and notes, country fact sheet giving an overview of the country, postcard displaying the beauty of the country, currency guide explaining the coins & notes, recipes of their most popular dishes, language lesson with common phrases, sticker set with stickers of the country's flag & currency, and surprise bonus packed in a few random member mailings.

Yes. Though we do have adult members who enjoy our service, the majority of our members are kids & teens. We believe currency (especially foreign currency) to be a powerful tool in opening up a world of exploration & self-paced learning to everyone's youthful & curious side. All countries of the world have a rich & interesting history deserving to be explored!

We only work with certified organizations that offer verified, authenticated currency. We do not have the authority or credentials to verify the currency ourselves. So we rely on their guarantees to us. Should you have any questions or issues with our currency, please reach out to us and we'll work to resolve the matter.

Yes! Every coin and banknote we send is sourced from trusted suppliers and verified for authenticity. We never use replicas — only real currency from the featured country.

We rebill on the 1st of the month. Depending on when you signup, it may be a full month before you see your first rebill. The cut-off date is the 20th. For example, if you enroll on June 20th, you will receive the June mailing immediately, and your next billing will be on July 1st. You will be charged on the 1st of the month going forward. If you enrolled after the 20th, your first mailing will be in July. You will then be charged on the 1st of August and the 1st of every month following.

Absolutely! We guarantee your satisfaction with all our products and services. We offer a no-hassle money-back guarantee before the month's shipment. Simply let us know. For non-subscription purchases, we offer returns within 30 days after receiving your first shipment. We simply ask that you return the product in the same original condition it was received in.

We offer a 100% Satisfaction Guarantee. If you're not thrilled with your box, contact us within 14 days of delivery and we'll make it right — whether that means a replacement, credit, or refund.

If you sign up on or before the 20th of the month, your first mailing will ship with the monthly mailing. If you sign up after the 20th, you will receive your first mailing the following month.

Yes. When you enroll, you have access to your account where you can cancel or pause your membership at any time. You'll also be able to update your addresses, card details, and contact info.