How Can We Help You?

Find answers to common questions about managing your account, mailings, pausing or canceling your membership, and more. We're here to make your Coin & Currency Club experience as smooth as possible.

Choose Your Topic

Browse our help topics or search for specific questions about your Coin & Currency Club membership.

Account Management

Manage your login, password, shipping address, and payment information

Mailing Issues

Resolve problems with missing or incomplete mailings

Pausing Your Membership

Take a temporary break from your subscription service

Canceling Your Membership

End your subscription permanently

Account Management

Manage your login, password, shipping address, and payment information

Mailing Issues

Resolve problems with missing or incomplete mailings

Pausing Your Membership

Take a temporary break from your subscription service

Canceling Your Membership

End your subscription permanently

View General FAQ

Still Have Questions?

If you can't find the answer here, we're always happy to help. Contact us anytime at customerservice@coinandcurrencyclub.com — we'll get back to you quickly.

How Can We Help You?

Choose Your Topic

Account Management

How do I log into my customer account?

I have forgotten my log-in password, what do I do?

How do I change my email/password?

How do I add/edit my shipping address?

How do I add a new card to my account?

How do I update the credit card used for my membership?

Mailing Issues

My mailing never arrived!?! What do I do?

I think I'm missing some item(s) in my mailing. What can I do?

Pausing Your Membership

What happens when I pause my membership?

When should I pause my membership?

How do I pause my membership?

How do I resume my membership?

Canceling Your Membership

What happens when I cancel my membership?

What is the difference between canceling and pausing my membership?

How do I cancel my membership?

I'm having issues canceling my subscription. What should I do?

Still Have Questions?